1. Introduction

TONFR ("we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use our billing app - FINSTA, website, and related services.

By accessing or using FINSTA, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our services.

2. Information We Collect

We may collect the following categories of information:

a) Account Information

When you register or use our services, we may collect your name, mobile number, email address, business name, business type, GST details, address, login details, and related account information.

b) Business and Billing Data

We may collect and store information you enter into the app, including product details, stock data, invoices, purchase records, sales records, customer details, supplier details, payment status, tax information, and other billing-related data.

c) Device and Technical Information

We may automatically collect information such as device type, operating system, app version, browser type, IP address, language settings, date/time of access, crash logs, and usage diagnostics.

d) Payment Information

Subscription payments may be processed through approved third-party payment partners. We do not store your full debit card, credit card, UPI PIN, or banking credentials on our servers. We may receive limited payment-related details such as payment status, transaction ID, subscription plan, and billing history.

e) Support and Communication Data

If you contact us for support, we may collect your messages, attachments, contact details, and any other information you choose to provide.

3. How We Use Your Information

We may use your information for the following purposes:

4. Legal Basis for Processing

Where applicable, we process information because it is necessary to provide our services, fulfill our contractual obligations, comply with legal requirements, protect legitimate business interests, or based on your consent where required.

5. How We Share Information

We do not sell your personal data. We may share information only in the following cases:

6. Data Storage and Security

We use commercially reasonable administrative, technical, and organizational safeguards to protect your data against unauthorized access, disclosure, alteration, or destruction. However, no system can be guaranteed to be 100% secure, and you use the service at your own risk.

You are responsible for maintaining the confidentiality of your login credentials and for restricting access to your devices and accounts.

7. Data Retention

We retain information for as long as necessary to provide the service, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements. The retention period may vary depending on the type of information and applicable legal requirements.

8. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

To make a privacy-related request, please contact us using the contact details below. We may need to verify your identity before processing certain requests.

9. Customer Data Responsibility

If you use FINSTA App to store customer, supplier, employee, or third-party business information, you are responsible for ensuring that you have the lawful right to collect and use that information in your business operations. You are also responsible for complying with applicable privacy and data protection laws.

10. Cookies and Similar Technologies

Our website may use cookies, local storage, and similar technologies to improve functionality, remember preferences, analyze usage, and enhance security. You may control cookies through your browser settings, but disabling them may affect certain website features.

11. Third-Party Services

Our services may include links to or integrations with third-party services such as payment gateways, cloud infrastructure providers, analytics services, communication tools, or external websites. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies separately.

12. Children's Privacy

FINSTA App is intended for business and general commercial use and is not directed to children under the age required by applicable law. We do not knowingly collect personal information from children. If we learn that we have collected such information unintentionally, we will take reasonable steps to delete it.

13. International Data Transfers

Your information may be processed and stored in locations outside your state or country, where data protection laws may differ. By using our services, you understand that your information may be transferred to and processed in such locations, subject to appropriate safeguards where required.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices. The updated version will be posted on this page with a revised effective date. Continued use of the service after changes become effective constitutes acceptance of the revised policy.

15. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or our privacy practices, you may contact us at:

TONFR
Email: admin@tonfr.com
Phone: +91-9442644265